Personal Service

As a family business, we can't help but offer personal service. That's what we're all about.

 

Not Just Personal, Personalized.

 

Plymouth Furniture is not some giant, anonymous corporation, it's a Family Business. Chances are, it will be Ken, Linda or Randy who welcome you through the door themselves. That's "personal" service and it's rare these days. But If you've shopped here before, the chances are pretty good that they'll also greet you by name. That's "personalized service" and it's almost unheard of.

The Silva's realize that their business is about you and not them. Their job is to get to know you, what you like and what you don't like so that they can serve your individual needs. Their approach is to help you find the item you would like to buy, rather than steer you to an item they want to sell. This isn't semantics, it's a radically different experience than most retailers offer. You'll recognize the difference the moment you experience it at Plymouth Furniture.

 

Browse Online, Then Let Us Serve You In Person

 

Our hope is that you will use this web site as a helpful resource for your busy life, but that when you're ready, you'll come see us in person. We remain convinced that the only way to buy furniture is in person. You need to feel the wood, touch the fabric, see the patterns up close, experience the piece under you. A few pictures and a "buy now" button just can't replace that.

 

Thousands of Items in Stock, Thousands More Upon Request

 

Between our 5-story galleries in Plymouth, and our new satellite showroom in Norwell, you can get up close and personal with thousands of individual pieces of furniture. But that's just the tip of a very big iceberg. We can order virtually any piece of furniture you can imagine and have it shipped quickly to one of our locations for your inspection. All you need t do is ask.

By the way, each piece you see listed on our web site has a note on the product detail page telling you where you can see that particular piece.

 

Expertise to Guide You

 

Many people don't realize just how many options are available on any given piece. Take a "simple" couch For example. When you consider the combination of arm shapes, heights, Back style, foot heights, and cushion thickness, you're talking about hundreds of potential combinations to decide upon. When you introduce fabrics to the equation it becomes thousands. We sit with every customer to help you make the right choices for your needs. That's all just part of our personal and personalized service.

 

Design Ideas and More

 

Not sure what you're looking for? Want some inspiration? Or just someone to run your design ideas by? We're here for you. There's more than a few design experts working at Plymouth Furniture (and dozens more who shop for their clients here). Bring your ideas or questions and we'll be more than happy to consult with you with no obligation.



 
 

The History of Plymouh Furniture

It all began in 1973. We started out as a manufacturing company, designing & building our own furniture. Eventually we began to represent work from other furniture makers...

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Our Commitment to American Quality

We sell only the finest quality products made in America. What this means is that we are providing quality goods while preserving American jobs and a centuries- old furniture making tradition...

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Our Emphasis on Selection and Value

Price and value are not the same thing. We sell a range of products some in the hundreds of dollars others in the thousands, but every one is a value. What does that mean? Well for starters...

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Offering Truly Personal Service

It may sound cliche, but we really feel that when you come to either our 5 story plymouth gallery or our new Norwell satellite showroom, you are coming into our home. Experts live here...

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